Frequently Asked Questions

Live Stream is a way that you can join us from home for our in-studio live classes! The class is taught at the studio at a specified time. You can take the same class at home that is offered at the studio. It is not recorded and can only be accessed at the specified time of the class.

A few things to note about Live Stream:

• Live Stream sign-up closes 15 minutes before the start of class.
• The instructor might not always be at the front of the room, so you might also have to rely on verbal instruction only.
• Yoga for Backs uses props that you may not have at home.
• We are subject to the woes of technology and our Virtual may occasionally go awry. Please be patient with this offering. 

Sign up for Live Stream via our Mindbody schedule just as you would for our other classes. You will receive an email with the link to that class prior to the start of class. ***Be sure that your email address is correct on your Mindbody account.***

Check your junk folder. Be sure that your email address is correct in our Mindbody system.  You can also access the link through the Mindbody app on your phone under 'My Schedule'.

Let us know via email if you're not receiving your links and we will do our best to troubleshoot with you.

Be sure you have good internet. Hard wired internet often works better than wifi.

Close all programs and windows you are not currently using. Clear your browser history, cache, and cookies.

From a PC or Mac Computer download the Mindbody Live app here: 
https://video.mindbody.io/download

Google Chrome and/or Safari 13+ are the recommended browsers for Live Stream. Be sure to have the most up to date version of your browser.

Refresh the browser and allow access to your computer/camera/microphone.

On Apple products, disable the Pop-up blocker under:
Settings>Safari>General>Block popups
OR on the Live Stream screen tap the aA button in the top left then 'Request Desktop Website'

Here is a link to the Mindbody Help page for Live Streaming that may offer a few more technical answers and links: 
https://support.mindbodyonline.com/s/article/Live-...

Video on Demand is our library full of pre-recorded classes. Every month we add 1 new class for you to enjoy. You can access these at any time and any place. This feature is included in some of our passes including All Access Auto-Pay and our 1 Year All Access. Otherwise, if you hold a current pass at the studio you can purchase a 30 day access pass. Visit the Prices page for details.